PROFILE

Thuy’s work experience and voluntary work

Profession

' Onthoudt dat informatie geen kennis is, en kennis geen wijsheid, en wijsheid geen inzicht. Elk groeit uit de ander en we hebben ze allemaal nodig.'
Arthur C. Clarke, science-fiction

High Skill

Thuy's professional experience, knowledge en skills

June 2019 - currently Ministry of Economic Affairs - Netherlands Enterprise Agency
Function: Functional specialist/ process management (Information Management & Process design at RVO)

February 2018 - May 2019 Province Utrecht
Function: Serviceregisseur / ICT Contractmanager FAB

October 2017 - May 2019 Bedrijfsvoering of Province (BDV) - Utrecht
Function: ICT-specialist of BDV (Facility/ Information & Administration/ Office Support/ HRM/ Financial/ Funding/ Procurement/ Legal services)
Secudary activity: financial control committee OPPU for Province Utrecht

February 2014 - October 2017 ICT-Beheer of Province - Utrecht
Function: IT Service Management (ITSM) specialist Axios Systems Integrated Workplace Mgt Systems (IWMS) specialist Planon Systems
November 2016 - 1 October 2017: SAP Facility Management specialist WISH Systems

October 2012 - February 2014 Services department of Province - Utrecht
Function: BI Specialist & ICT-specialist (INconto e-Procurement, Contract Management, SRS)

July 2012 - October 2012 Services department of Province - Utrecht
Function: ICT-specialist & ADP e-HRM software engineer

October 2007 - June 2012 Funding & Procurement department of Province - Utrecht
Function: BI Specialist & ICT-specialist

October 2006 - October 2007 Finance department of Province - Utrecht Function: BI Specialist

December 2005 - September 2006 PAV department of Province - Utrecht
Function: Functional Application Specialist of Beaufort and Cognos applications

March 2003 - November 2005 ICT-Helpdesk department of Province - Utrecht
Function: On Site Support Specialist (in Dutch: WerkPlekSpecialist)

September 2001 - February 2003 NTNT Noord (Open & Sylis Nederland) - Amersfoort
Function: Assistant Network Engineer

May 2000 - August 2001 Schindler Elevator B.V. - The Hague
Function: Helpdesk officer ICT (Information Communication Technology)

August 1999 - April 2000 Descol Kunststof Chemie B.V. - Deventer
Function: Export Commercial officer

1997 - 1999 McDonald's Apeldoorn-Zuid & McDrive Deventer
Function: Manager

1996 - 1997 Makro Hengelo
Function: Management Trainee

1995 - 1996 Hasfarm*Bio-Organics Ltd - Hong Kong - Jakarta - Vietnam
Function: Sales Marketing Manager - Organized & managed whole distribution network for import & export of cut flowers from Saigon - Vietnam - Marketer research: investigated the feasibility market of cut flowers distribution to Japan

June 1996 Dutch Ministry of Agriculture and Fishery - Vietnam
Function: Organizer - Organized the AGROMARKT VIETNAM '96, an agricultural Exhibition

October 1994 - Jan. 1995 Sierra Frut S.A.-Avocados & Blackberries export Ltd. Michoacan - Mexico
Function: Financial - administration assistant manager (stage)

June 1994 - October 1994 Vietnam Fund Management Company Ltd. (VFMC) Saigon - Vietnam
Function: Financial - administration officer (stage)

1985 - 1994 McDonalds Enschede & McDrive Gronau (1994 in DT)
Function: Crew Trainer

Education

Thuy's education en qualification

Planning February 2021: TMap for DevOps team.
Test Management Approach (TMap) is the perfect example of a structured test approach. The integration and complexity of ICT infrastructure is increasingly difficult to understand and to control. The business however expects infrastructure to be simpler and more reliable, based on the Utility Computing model, and wants to profit from developments such as Cloud Computing, Bring Your Own Device and Mobility. So expectations are high - but so are the challenges. This requires risks to be identified in an early stage to enable efficient mitigation: https://www.tmap.net/

11, 12 & 26 November 2020 Capgemini Academy, Utrecht
SMART requirements - Certificate: Yes

3, 8 & 9 September 2020 Capgemini Academy, Utrecht
Functional Design - Certificate: Yes

12 June 2019 DevOps/ Scrum, Assen
Incompany DevOps/ Scrum training for DICTU by Quint group

28 March 2019 Kanban/ Agile, Utrecht
Kanban/ Agile publieke professional bij de provincie Utrecht

27 & 28 November 2018 Planon, Nijmegen
Planon Applicatiebeheer FM Service Management iCloud - Certificate: Yes

13 November 2018 Planon, Nijmegen
Planon Mobile Field Services (PMFS) - Certificate: Yes

2018 NEVI vereniging voor inkoopprofessionals, Zoetermeer
Contract- en leveranicersmanagement - Certificate: Yes

13 December 2017 StoryManagement, Winsum
Inspirerend presenteren training

13 & 16 November 2017 Mitopics, Gouda
Contractmanagement training - Certificate: Yes

1 November 2017 Capgemini Academi, Utrecht
SCRUM Design Thinking (such as Pyramid Principle, Facilitating Workshops and Time Management)

28 February 2017 Provincie Utrecht, Utrecht
Functioneel & technisch beheer SAP Facility management

2, 11, 15 & 24 November 2016 Ruysdael, Utrecht
PRINCE2 Foundation - Exin-certificate: Yes

23, 24 & 25 May 2016 Global Knowledge, Utrecht
ITIL Foundation V3 - Exin-certificate: Yes

9, 23 November 2015 Business Centre Nederland , Utrecht
Microsoft Visio Process flowchart training

21, 22 May 2015 Axios systems, Amsterdam
Assyst Service Catalogue & Workflow design training

13, 14 April 2015 Pythagoras-Academie, Utrecht
Projecten managen

2, 3 & 4 March 2015 Planon, Woerden
Planon Applicatiebeheer - Certificate: Yes

3, 13 November 2014 Pythagoras-Academie, Utrecht
BiSL-training - Certificate: Yes

13, 14 October 2014 Pythagoras-Academie, Utrecht
Adviesvaardigheden - Certificate: Yes

6 mei & 10 June 2014 ICM, Utrecht
IPMA-D

15, 16 & 17 April 2014 Axios systems, Amsterdam
Assyst Administration (ITSM) - Certificate: Yes

12 February 2008 - 2 July 2013 Utrecht University of Applied Sciences
Master of Informatics with specialization Business & ICT Alignment. Courses include: Strategic Management, (e-)Marketing, Business Process Management, BI/ IT Alignment & Governance, Enterprise Ontology, Extended Enterprise, HR transition & Changemanagement, Information Economics, Organisation in Function, Business Intelligence Management, IT Planning & Control - Diploma: Yes

10 December 2012 & 21 January 2013 Horizon Training & Ontwikkeling, Zeist
Onderhandelen - Resultaat met behoud van relatie - Certificate: Yes

12, 13 December 2011 Pythagoras-Academie, Utrecht
Training professioneel begeleiden van collega's

10 October 2011 Pythagoras-Academie, Utrecht
Training Social Media - Certificate: Yes

6 September 2011 Pythagoras-Academie, Utrecht
Anders Werken, Feedback & Feedforward - Certificate: Yes

19 May 2011 SmartTEST, Utrecht
SmartTEST - Business IT optimization course - Certificate: Yes

31 May, 8 , 10 June 2010 U-Grip, Utrecht
Project management; financial, human & material resource allocation and budgeting (in OPX2)

27 May 2010 Emeritor, Nieuwkoop
INCONTO Contractmanagement - Functional Application Management & use of information system

4 February 2010 Stratech-SBA System, Enschede
Stratech SBA - Functional Application Management course - Certificate: Yes

3, 10 November 2009 Contrapunt Training & Consultancy, Amsterdam
BiSL Foundation - Functional management - Certificate: Yes

15 April 2009 Capgemini, Nederland
Business Process Management Orientation - Certificate: Yes

8 April 2009 MAVIM, Nederland
MAVIM Rules 2008 basics - Certificate: Yes

4 November 2008 DEMO, Delft
DEMO Professional (examinator Prof.Dr.ir. J.L.G. Dietz) - Diploma: Yes

7 February 2008 Intus, Vianen
OPX2 Intranet and user training - Certificate: Yes

1 October 2006 - currently Member of LinkedIn
I make use of this free sharing professional networks resource portal

24 November 2005 - 8 February 2006 Raet, Amersfoort
Beaufort and Cognos application - Certificate: Yes

29 June 2005 Provincie-Utrecht, Utrecht
Hands-on training LearningGuide e-tips

13, 14, 15 April 2005 Computrain, Utrecht
Help Desk Support for IBM Lotus Notes 6.x & R5 (ND310) - Certificate: Yes

3, 17 March 2005 Provincie-Utrecht, Utrecht
Competention Management courses

6, 26, 27 October , 23 November 2004
Conference Center Woudschouten, Zeist Selfmanagement & Cooperation courses

12, 13 October 2004 Provincie-Utrecht, Utrecht
Project Management Training

14, 15, 16, 19, 20, 22, 23, 26 - 28 April 2004 Computrain, Utrecht
Implementing & Supporting / MCSE XP - Prosfessional module (M2272) ZENworks desktops 4 (N3006) - Certificate: Yes

22 July, 5, 12, 19, 26 August 2003 CT&C / Business Center Rhijnhuyzen, Nieuwegein
Installing, Configuring & Administering/ MCSE XP - Prosfessional module ZENworks desktops 4

10, 11, 12 June 2003 Axios Systems, Amsterdam
Assyst 5.8.1 - Functional Application Management courses - Certificate: Yes

12 December 2002 Dommel Communication, 's-Hertogenbosch
Writing for Internet & Intranet course - Certificate: Yes

9 November 2001 - 7 May 2002 NTNT-course Windows 2000
Installing, Configuring & Administering/ MCSE W2K - Professional module 70-210 - Certificate: Yes
Installing, Configuring & Administering/ MCSE W2K - Server module 70-215 - Certificate: Yes
Implementing & Administering/ MCSE W2K - Network Infrastructure module 70-216
Implementing & Administering/ MCSE W2K - Directory Services Infrastructure module 70-217

1997 - 1999 McDonald's Netherlands
Management Training Programs + Service course + Floor control course + Safety control & First-Aid course + Communication course + New Floor control course = Certificates: Yes

September 1995 - January 1996 Intensive Marketing & Product Management Course
Cranfield University, Silsoe - United Kingdom. BSc exchange Erasmus Student - Certificate: Yes

1991 - 1995 HBO International Agricultural Trade College, Larenstein / Deventer
BSc International Agricultural Marketing & Management - Diploma: Yes

1989 - 1991 MBO Wholesale & Trade College, MMO-Schutterveld College / Enschede
MMO - Detailhandel en Groothandel - Diploma: Yes

Voluntary work

Thuy's voluntary work and extra activities

2019 - currently : Helping my husband with https://www.dcdeventer.nl/
2018 - 2020 : NEVI-network member
2017 - currently : DHV Deventer (Hockey for Kim Anh)
2016 - currently : Piano + violin lessons
2013 - 2015 : Voluntary work at kids science café ZABUKI
2013 - 2016 : SVOD Dans & Gymnastiekvereniging (Gym lessons for Kim Anh)
2011 - 2019 : Budo vereniging Deventer (Karate lessons for Vinh)
2007 - 2015 : Suzuki Piano method (Piano + violin lessons for Vinh & Kim Anh)

Thuy's hobbies

Art – sport – music – gardening