PROFILE

Thuy’s work experience and voluntary work

Profession

' Onthoudt dat informatie geen kennis is, en kennis geen wijsheid, en wijsheid geen inzicht. Elk groeit uit de ander en we hebben ze allemaal nodig.'
Arthur C. Clarke, science-fiction

High Skill

Thuy's professional experience, knowledge en skills

June 2019 - currently Ministry of Economic Affairs - Netherlands Enterprise Agency
Function: Functional/ process management (Information Management & Process design at RVO)

February 2018 - May 2019 Province Utrecht
Function: Serviceregisseur / ICT Contractmanager FAB

October 2017 - May 2019 Bedrijfsvoering of Province (BDV) - Utrecht
Function: ICT-specialist of BDV (Facility/ Information & Administration/ Office Support/ HRM/ Financial/ Funding/ Procurement/ Legal services)
Secudary activity: financial control committee OPPU for Province Utrecht

February 2014 - October 2017 ICT-Beheer of Province - Utrecht
Function: IT Service Management (ITSM) specialist Axios Systems Integrated Workplace Mgt Systems (IWMS) specialist Planon Systems
November 2016 - 1 October 2017: SAP Facility Management specialist WISH Systems

October 2012 - February 2014 Services department of Province - Utrecht
Function: BI Specialist & ICT-specialist (INconto e-Procurement, Contract Management, SRS)

July 2012 - October 2012 Services department of Province - Utrecht
Function: ICT-specialist & ADP e-HRM software engineer

October 2007 - June 2012 Funding & Procurement department of Province - Utrecht
Function: BI Specialist & ICT-specialist

October 2006 - October 2007 Finance department of Province - Utrecht Function: BI Specialist

December 2005 - September 2006 PAV department of Province - Utrecht
Function: Functional Application Specialist of Beaufort and Cognos applications

March 2003 - November 2005 ICT-Helpdesk department of Province - Utrecht
Function: On Site Support Specialist (in Dutch: WerkPlekSpecialist)

September 2001 - February 2003 NTNT Noord (Open & Sylis Nederland) - Amersfoort
Function: Assistant Network Engineer

May 2000 - August 2001 Schindler Elevator B.V. - The Hague
Function: Helpdesk officer ICT (Information Communication Technology)

August 1999 - April 2000 Descol Kunststof Chemie B.V. - Deventer
Function: Export Commercial officer

1997 - 1999 McDonald's Apeldoorn-Zuid & McDrive Deventer
Function: Manager

1996 - 1997 Makro Hengelo
Function: Management Trainee

1995 - 1996 Hasfarm*Bio-Organics Ltd - Hong Kong - Jakarta - Vietnam
Function: Sales Marketing Manager - Organized & managed whole distribution network for import & export of cut flowers from Saigon - Vietnam - Marketer research: investigated the feasibility market of cut flowers distribution to Japan

June 1996 Dutch Ministry of Agriculture and Fishery - Vietnam
Function: Organizer - Organized the AGROMARKT VIETNAM '96, an agricultural Exhibition

October 1994 - Jan. 1995 Sierra Frut S.A.-Avocados & Blackberries export Ltd. Michoacan - Mexico
Function: Financial - administration assistant manager (stage)

June 1994 - October 1994 Vietnam Fund Management Company Ltd. (VFMC) Saigon - Vietnam
Function: Financial - administration officer (stage)

1985 - 1994 McDonalds Enschede & McDrive Gronau (1994 in DT)
Function: Crew Trainer

Education

Thuy's education en qualification

11, 12 & 26 November 2020 Capgemini Academy, Utrecht
SMART requirements

3,8 & 9 September 2020 Capgemini Academy, Utrecht
Functional Design - Certificate: Yes

12 June 2019 DevOps/ Scrum, Assen
Incompany DevOps/ Scrum training for DICTU by Quint group

28 March 2019 Kanban/ Agile, Utrecht
Kanban/ Agile publieke professional bij de provincie Utrecht

27 & 28 November 2018 Planon, Nijmegen
Planon Applicatiebeheer FM Service Management iCloud - Certificate: Yes

13 November 2018 Planon, Nijmegen
Planon Mobile Field Services (PMFS) - Certificate: Yes

2018 NEVI vereniging voor inkoopprofessionals, Zoetermeer
Contract- en leveranicersmanagement - Certificate: Yes

13 December 2017 StoryManagement, Winsum
Inspirerend presenteren training

13 & 16 November 2017 Mitopics, Gouda
Contractmanagement training - Certificate: Yes

1 November 2017 Capgemini Academi, Utrecht
SCRUM Design Thinking (such as Pyramid Principle, Facilitating Workshops and Time Management)

28 February 2017 Provincie Utrecht, Utrecht
Functioneel & technisch beheer SAP Facility management

2, 11, 15 & 24 November 2016 Ruysdael, Utrecht
PRINCE2 Foundation - Exin-certificate: Yes

23, 24 & 25 May 2016 Global Knowledge, Utrecht
ITIL Foundation V3 - Exin-certificate: Yes

9, 23 November 2015 Business Centre Nederland , Utrecht
Microsoft Visio Process flowchart training

21, 22 May 2015 Axios systems, Amsterdam
Assyst Service Catalogue & Workflow design training

13, 14 April 2015 Pythagoras-Academie, Utrecht
Projecten managen

2, 3 & 4 March 2015 Planon, Woerden
Planon Applicatiebeheer - Certificate: Yes

3, 13 November 2014 Pythagoras-Academie, Utrecht
BiSL-training - Certificate: Yes

13, 14 October 2014 Pythagoras-Academie, Utrecht
Adviesvaardigheden - Certificate: Yes

6 mei & 10 June 2014 ICM, Utrecht
IPMA-D

15, 16 & 17 April 2014 Axios systems, Amsterdam
Assyst Administration (ITSM) - Certificate: Yes

12 February 2008 - 2 July 2013 Utrecht University of Applied Sciences
Master of Informatics with specialization Business & ICT Alignment. Courses include: Strategic Management, (e-)Marketing, Business Process Management, BI/ IT Alignment & Governance, Enterprise Ontology, Extended Enterprise, HR transition & Changemanagement, Information Economics, Organisation in Function, Business Intelligence Management, IT Planning & Control - Diploma: Yes

10 December 2012 & 21 January 2013 Horizon Training & Ontwikkeling, Zeist
Onderhandelen - Resultaat met behoud van relatie - Certificate: Yes

12, 13 December 2011 Pythagoras-Academie, Utrecht
Training professioneel begeleiden van collega's

10 October 2011 Pythagoras-Academie, Utrecht
Training Social Media - Certificate: Yes

6 September 2011 Pythagoras-Academie, Utrecht
Anders Werken, Feedback & Feedforward - Certificate: Yes

19 May 2011 SmartTEST, Utrecht
SmartTEST - Business IT optimization course - Certificate: Yes

31 May, 8 , 10 June 2010 U-Grip, Utrecht
Project management; financial, human & material resource allocation and budgeting (in OPX2)

27 May 2010 Emeritor, Nieuwkoop
INCONTO Contractmanagement - Functional Application Management & use of information system

4 February 2010 Stratech-SBA System, Enschede
Stratech SBA - Functional Application Management course - Certificate: Yes

3, 10 November 2009 Contrapunt Training & Consultancy, Amsterdam
BiSL Foundation - Functional management - Certificate: Yes

15 April 2009 Capgemini, Nederland
Business Process Management Orientation - Certificate: Yes

8 April 2009 MAVIM, Nederland
MAVIM Rules 2008 basics - Certificate: Yes

4 November 2008 DEMO, Delft
DEMO Professional (examinator Prof.Dr.ir. J.L.G. Dietz) - Diploma: Yes

7 February 2008 Intus, Vianen
OPX2 Intranet and user training - Certificate: Yes

1 October 2006 - currently Member of LinkedIn
I make use of this free sharing professional networks resource portal

24 November 2005 - 8 February 2006 Raet, Amersfoort
Beaufort and Cognos application - Certificate: Yes

29 June 2005 Provincie-Utrecht, Utrecht
Hands-on training LearningGuide e-tips

13, 14, 15 April 2005 Computrain, Utrecht
Help Desk Support for IBM Lotus Notes 6.x & R5 (ND310) - Certificate: Yes

3, 17 March 2005 Provincie-Utrecht, Utrecht
Competention Management courses

6, 26, 27 October , 23 November 2004
Conference Center Woudschouten, Zeist Selfmanagement & Cooperation courses

12, 13 October 2004 Provincie-Utrecht, Utrecht
Project Management Training

14, 15, 16, 19, 20, 22, 23, 26 - 28 April 2004 Computrain, Utrecht
Implementing & Supporting / MCSE XP - Prosfessional module (M2272) ZENworks desktops 4 (N3006) - Certificate: Yes

22 July, 5, 12, 19, 26 August 2003 CT&C / Business Center Rhijnhuyzen, Nieuwegein
Installing, Configuring & Administering/ MCSE XP - Prosfessional module ZENworks desktops 4

10, 11, 12 June 2003 Axios Systems, Amsterdam
Assyst 5.8.1 - Functional Application Management courses - Certificate: Yes

12 December 2002 Dommel Communication, 's-Hertogenbosch
Writing for Internet & Intranet course - Certificate: Yes

9 November 2001 - 7 May 2002 NTNT-course Windows 2000
Installing, Configuring & Administering/ MCSE W2K - Professional module 70-210 - Certificate: Yes
Installing, Configuring & Administering/ MCSE W2K - Server module 70-215 - Certificate: Yes
Implementing & Administering/ MCSE W2K - Network Infrastructure module 70-216
Implementing & Administering/ MCSE W2K - Directory Services Infrastructure module 70-217

1997 - 1999 McDonald's Netherlands
Management Training Programs + Service course + Floor control course + Safety control & First-Aid course + Communication course + New Floor control course = Certificates: Yes

September 1995 - January 1996 Intensive Marketing & Product Management Course
Cranfield University, Silsoe - United Kingdom. BSc exchange Erasmus Student - Certificate: Yes

1991 - 1995 HBO International Agricultural Trade College, Larenstein / Deventer
BSc International Agricultural Marketing & Management - Diploma: Yes

1989 - 1991 MBO Wholesale & Trade College, MMO-Schutterveld College / Enschede
MMO - Detailhandel en Groothandel - Diploma: Yes

Voluntary work

Thuy's voluntary work and extra activities

2019 - currently : Helping my husband with https://www.dcdeventer.nl/
2018 - 2020 : NEVI-network member
2017 - currently : DHV Deventer (Hockey for Kim Anh)
2016 - currently : Piano + violin lessons
2013 - 2015 : Voluntary work at kids science café ZABUKI
2013 - 2016 : SVOD Dans & Gymnastiekvereniging (Gym lessons for Kim Anh)
2011 - 2019 : Budo vereniging Deventer (Karate lessons for Vinh)
2007 - 2015 : Suzuki Piano method (Piano + violin lessons for Vinh & Kim Anh)

Thuy's hobbies

Art – sport – music – gardening